As an e-commerce store owner, a wealth of sensitive customer information and financial data is in your possession. It should come as no surprise then that e-commerce brands are particularly susceptible to security breaches. This makes ensuring the security of your store an absolute necessity.
It’s not only important for the safety of your customers but also your own. Social engineering is a common issue which, when not dealt with properly, can result in serious losses. Fortunately, improving the security of your e-commerce store is as simple as following a few tried-and-tested steps. Read on to learn more about what you can do.
Implement Multiple Security Layers
Start by installing a firewall to control the flow of traffic to your website. There are numerous firewall plugins that you can use to prevent common hacks such as SQL injections and scripts. Prevent DDoS attacks by using a Content Delivery Network, which uses dispersed servers to recognize malicious traffic.
Choose the Right Platform
Popular e-commerce platforms such as Shopify and Magento owe much of their success to their intense focus on security. While affordability, convenience, compatibility, and functionality should also play a role in your decision, choosing a platform based on its security is a good idea.
For instance, Shopify offers 128-bit SSL certificates on all pricing plans (except Lite) and hosts its carts on a top-level PCI DSS server. The most secure platforms also offer automatic security updates, which will take the logistical effort off your shoulders and allow you to focus on other improvements.
Perform Automatic Backups
In the same way you should back up your computer to prevent losing data when it crashes or gets a virus, backing up your store is imperative to ensure that you still have access to vital information in the event of a breach. Manual backups are unreliable. Instead, consider a backup plugin such as Rewind to automatically save and restore data.
Use an Identity Verification Service
Being able to verify the identity of your customers will go a long way in helping you prevent fraud and stop social engineers from taking advantage of your store. A good identity verification service is key to preventing one of the most common types of security breaches. Cognito is a leader in this field, with certified SOC 2 compliance and a unique API that pulls back a variety of customer data from just their first name, last name, and phone number. Their identity verification system will also reduce sign up abandonment by requiring as little information from the customer as possible.
Don’t Store Credit Card Information
As soon as you have a customer’s credit card information, your store becomes a hot target for hackers. Instead of storing it on your website, use a payment gateway such as PayPal to keep financial information off-site. Consider obtaining PCI DSS accreditation to further improve the security of your store and improve trust with your customers.
Taking these simple measures will provide your e-commerce store with an invaluable level of security. This will benefit both you and your customers, so get started with it as soon as possible.
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